Privacy Policy

FaithTag Privacy Policy

Your privacy is important to FaithTag. This policy explains how we collect, use, disclose, transfer, and store your personal information.

In addition to this policy, some of our products include embedded data and privacy details linked to a Data & Privacy Icon for features requiring personal information.

You can review these details before enabling such features in the related Settings. Please take time to understand our privacy practices and contact us with any questions.

What personal information do we collect?

  • Personal information includes any data that can identify you, such as your name, contact details, and purchase history.
  • We collect and use your personal information for:
    • Management and administration (e.g., billing, auditing, fraud prevention, system maintenance).
    • Sending status updates and service communications.
    • Marketing and product updates.
    • Improving our website, products, and services by analyzing user behavior.

How We Collect Information？

We collect information through our website, advertisements, emails, and interactions with you. Information may come directly from you, from third parties, or through automated technologies. Specifically, we collect:

  • Information you provide:
    •  Such as when you sign up for newsletters, join promotions, complete surveys, contact us via email or phone, or engage in a business relationship.
  • Information from social media:
    • When you interact with us via platforms like Facebook, Instagram, YouTube, or others, we may collect data you share or that is collected by the platform. This is subject to each platform’s privacy policy.
  • Information from third parties, We may receive personal data from:
    • Service providers (e.g., hosting, analytics, email services)
    • Marketing affiliates
    • Brand partners or licensees
    • Public sources
  • Automatically collected data:
    • We use cookies and similar technologies (e.g., web beacons, location tools, social media widgets) to collect data when you browse our site, read our emails, or interact with our content.

How We Use Personal Information

We use collected data for the following purposes:

  • To provide and operate our website and services.
  • To deliver requested services (e.g., sending newsletters).
  • To respond to your inquiries.
  • To provide location-based features or offers.
  • To run promotions and contests.
  • To analyze user behavior and improve site performance.
  • To detect and prevent fraud.
  • To personalize ads and content.
  • To support product and service development.
  • We may combine automatically collected data with other sources to better serve you and improve our business.

How We Disclose Your Personal Information？

We respect your privacy and do not share your personal information with third parties unless it falls under the circumstances described below:

1. Affiliated Companies
We may share your personal data with affiliated companies within the FaithTag group, including wholly-owned subsidiaries. These entities are required to handle your information in a way that complies with this Privacy Policy.

2. Third-Party Partners
We may disclose your information to third parties in the following categories:

(a) Service Providers
These are companies that perform services for us or on our behalf, such as payment processing, delivery, data analysis, or marketing support.

(b) Brand Partners
We may share personal information with trusted brand partners (such as brand licensees). These partners are independent controllers and are responsible for their own compliance with data protection laws.
You may contact us to learn more about which brand partners your data might be shared with.

3. Business Transfers
As FaithTag continues to grow, we may be involved in mergers, acquisitions, restructuring, asset sales, or other business transitions. In such events, your personal information may be transferred to third parties, but it will remain protected under this Privacy Policy unless you consent otherwise.

4. Legal Requirements & Protection
We may disclose your information when required by law or when we believe it is necessary to:

  • Fulfill legal obligations or respond to lawful requests from public authorities;
  • Enforce our Terms & Conditions or other agreements;
  • Investigate or prevent fraud, security threats, or technical issues;
  • Protect the rights, property, or safety of FaithTag, our users, and others.

5. With Your Consent
If your data needs to be shared beyond the scope described above, we will notify you and ask for your explicit consent before sharing.

Third-Party Technologies and Tools We Use

Our website and services may use the following tools to enhance user experience and performance:

  • Cookies
    • Small data files stored on your browser that help us remember your preferences, personalize content, support analytics, and improve website functionality. Cookies can be session-based (temporary) or persistent (stored on your device after the session ends).
  • Web Beacons (Tracking Pixels)
    • Tiny transparent images embedded in emails or web pages that allow us to understand how users interact with our content.
  • Website Log Files
    • Automatically generated logs that capture data such as your IP address, browser type, access times, and pages visited.
  • Flash Cookies (Local Shared Objects)
    • These help store more complex data and can work across different browsers on the same device.
  • Scripting Technologies
    • JavaScript and similar tools (like Google Analytics) collect site usage data, such as which pages are viewed, how users navigate the site, and device/browser information.

Data Retention

We retain your personal information only as long as needed for the purposes stated in this Privacy Policy, unless a longer retention period is legally required or justified (e.g., in case of potential disputes or legal obligations).

Data Security

FaithTag takes reasonable physical, technical, and administrative measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no security system is completely foolproof.

You are responsible for maintaining the security of your own device. If using a shared computer, we recommend logging out after each session to protect your data.

Children’s Privacy

Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@faithtagstore.com. We will take steps to delete such information in accordance with applicable laws.