V. How You Can Manage Your Information and Cancel Your Account
V. How You Can Manage Your Information and Cancel Your Account?
In accordance with applicable laws and common practices, you have the right to inquire about, correct, delete, revoke, cancel, or transfer your personal information.
Since the FaithTag App does not include login or registration functions, we do not collect relevant personal information. Therefore, there are no features for viewing or canceling personal data.
1. Automated Decision-Making
In certain features, we may use automated decision-making, including algorithms. If these decisions affect your rights, you may contact us via customer service.
VI. How We Store Your Personal Information
1.Personal information collected and generated during our operations in the People’s Republic of China is stored within China. Data is retained according to the applicable laws and regulations.
2.The retention period lasts while you use the FaithTag App or until you request deletion of your personal data. We will delete the information promptly after your request or once you cancel your use of the App. We may retain information for purposes outlined in this policy unless laws require longer retention. For example, under China’s E-commerce Law, transaction data must be stored for at least three years.
Criteria for determining retention periods include:
a. Fulfilling transaction purposes and keeping relevant records.
b. Ensuring service quality and security.
c. User consent for extended storage.
d. Special agreements regarding data retention.
3.Once the retention period ends, we will delete or anonymize your data in accordance with applicable laws. If deletion is not possible due to special circumstances, we will explain the reasons to you. For minors, data will be handled in accordance with related legal requirements.
VII. How We Protect Your Personal Information
1.We take data security seriously. We use physical, electronic, and managerial safeguards such as SSL, encryption, and access controls. Access to data is restricted and monitored. All personnel with access sign confidentiality agreements and follow strict protocols.
2.Despite our efforts, no system is immune to risks. If your information (such as your account or password) is compromised, contact us immediately to reduce potential losses.
3.In the event of a data breach, we will act quickly to contain the situation and inform you in accordance with legal requirements. You will be notified by email, phone, letter, or push notification. If personal notice is not possible, we will issue a public announcement. We will also report incidents to regulatory authorities as required.
4.If the company undergoes a merger, split, or other changes, your information will remain protected by the successor entity. If our services are discontinued, we will stop data collection and delete or anonymize your data after notifying you through appropriate channels.
VIII. Updates to This Policy
We may update this Privacy Policy if any of the following changes occur, which could impact your rights:
1.Major changes to our services, including the purpose or type of personal data processing.
2.Significant changes in company structure, such as a merger or acquisition.
3.Changes in how we share or disclose data.
4.Updates affecting your rights and how to exercise them.
5.Updates to contact or complaint handling information.
6.When a personal data impact assessment shows high risk.
We will notify you before any changes take effect via the FaithTag platform or other suitable means. Continuing to use our services after the changes means you accept the updated policy.
IX. Dispute Resolution
1.This policy is governed by the laws of the People’s Republic of China.
2.Disputes should be resolved through friendly negotiation. If negotiation fails, disputes will be submitted to the court with jurisdiction over our company's location.
X. Contact Us
If you have questions, complaints, or need to report an issue, contact us via email. We will respond within 15 days.
Email: [email address]
(the title of the email should indicate [FaithTag Personal Information Processing Consultation].)